Terms and Conditions

Beyond Elite Travel (trading as Beyond Elite Travel)

Quotes are given based on the information provided: changes to the Client’s itinerary should be notified in a timely manner so an updated quotation can be provided
Quotes are valid for 14 days from date given and remain subject to availability
Quotes do not include payment of any unforeseen parking fees, accommodation or admission charges to attractions

Bookings can be made via phone or WhatsApp and Website.
Customers must provide accurate information including name, pickup and drop-off locations, number of passengers, number of luggages and any special requirements.
Beyond Elite Travel reserves the right to refuse service for safety, legal, or operational reasons.
Bookings made online has to be confirmed via e-mail or through whatsapp only! If you have not received confirmation do not assume that your booking has been confirmed. We will not take any responsibility for missed bookings.

Fares are based on fixed pricing, including fixed rates for airport transfers.
All fares must be paid at the end of the journey unless arranged in advance.
Credit card payments are accepted. A receipt can be issued upon request.

Bookings may be cancelled up to 24 hours before the scheduled pickup time at no charge.
Cancellations within 24 hours may incur a charge equivalent to the full fare.
No-shows will be charged in full.

Passengers must behave respectfully toward drivers and comply with all safety instructions.
Smoking, alcohol consumption, and illegal substances are strictly prohibited in all vehicles.
The driver reserves the right to terminate the journey if passenger conduct is unsafe or inappropriate.

Beyond Elite Travel does not accept any responsibility in any way for missed flights for whatever reason i.e. traffic delays, accidents, breakdowns, severe weather conditions or any unforeseen circumstances.
Beyond Elite Travel is not responsible for delays caused by traffic, weather conditions, or circumstances beyond its control.
Customers are responsible for their belongings. Any lost items should be reported immediately.

All vehicles are fully licensed and insured as required by UK law.
Insurance does not cover passengers' personal belongings or delays due to third-party actions.

Personal information collected for bookings is kept secure and used only for service purposes.
Information will not be shared without consent unless required by law.

Feedback is welcome and can be submitted via phone or WhatsApp.
Complaints should be reported within 24 hours of the journey to be investigated appropriately.